Welcome to Auristay Luxury Casino Hotels. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions.
Our casino hotels provide world-class accommodation and gaming facilities. Please read these terms carefully as they contain important information regarding your legal rights, remedies, and obligations.
2.1 All reservations at our luxury casino hotels require a valid credit card to secure the booking.
2.2 Cancellations must be made at least 48 hours prior to the scheduled check-in time to avoid cancellation fees.
2.3 Late cancellations or no-shows will be charged the full amount of the first night's stay.
2.4 Special events and group bookings may be subject to different cancellation policies.
3.1 Standard check-in time at our casino hotels is 3:00 PM local time.
3.2 Standard check-out time is 12:00 PM local time.
3.3 Early check-in and late check-out may be accommodated subject to availability and additional charges.
3.4 Valid government-issued photo identification is required at check-in.
4.1 All guests must be of legal gambling age (21 years or older) to enter the casino area or participate in gaming activities.
4.2 Valid government-issued photo identification may be required to enter the casino floor or to claim winnings.
4.3 Auristay luxury casino hotels reserve the right to refuse service to anyone in violation of gaming regulations or hotel policies.
4.4 We promote responsible gaming and offer resources for guests who may need assistance with gambling-related concerns.
5.1 Guests are expected to conduct themselves in a manner that respects the comfort and safety of other guests and staff.
5.2 Excessive noise, disruptive behavior, or any illegal activities may result in eviction without refund.
5.3 Smoking is prohibited in all indoor areas except designated smoking areas and gaming floors where permitted by local regulations.
6.1 Auristay luxury casino hotels reserve the right to modify these Terms and Conditions at any time.
6.2 Changes will be posted on our website and will be effective immediately upon posting.
6.3 Your continued use of our services after any changes constitutes acceptance of the modified terms.